Upgrading the application or installing patches requires shutting down the server.

We strongly recommend using a test environment to try upgrade patches, hotfixes, major releases, and beta service packs before applying them to the production environment. To learn more, click here

In Windows   

1. Download the required patch or the latest version of the application from here.   
   
2. Shutdown AssetExplorer server. To know more, click here.
   
3. Backup data as explained here.
4. Open the command prompt and go to <AssetExplorer_Home>\bin and execute the file UpdateManager.bat.
   
5. From the Update Manager tool, click Browse to select the downloaded file.
   
6. Click Install and follow the on-screen instructions to apply the service pack or hotfix.
   
7. After the upgrade is complete, start AssetExplorer.
   

In Linux   

1. Download the required patch or the latest version of the application from here.
   
2. Shutdown AssetExplorer as explained click here.
   
3. Backup data as explained here.
   
4. Go to <AssetExplorer_Home>/bin folder in the command prompt and run UpdateManager.sh
   
5. From the Update Manager tool, click Browse to select the downloaded file.
   
6. Click Install and follow the on-screen instructions to apply the service pack or hotfix.
   
7. After the upgrade is complete, start AssetExplorer.
   

To install a patch from the console or command line:

Alternative Options:

1. sh UpdateManager.sh -u <AssetExplorer_Home>\conf -c -option i -ppmPath <Patch file path including patch file name> -h <AssetExplorer_Home>
   
2. To uninstall a patch: sh UpdateManager.sh -u <AssetExplorer_Home>\conf -c -option u -h<AssetExplorer_Home> -version <Patch version>
   
3. To view installed patch versions: sh UpdateManager.sh -u <AssetExplorer_Home>\conf -c -option v -h <AssetExplorer_Home>
   

When performing multiple upgrades, ensure to run the application and backup data after each successful upgrade.