Product

Product

Products refer to the hardware or software items purchased and added to the organization inventory. You can also configure depreciation for certain products.

Add New Product

  1. Click New.
  2. Provide the following information:
    1. Product Type: Select the product type to classify the product.
    2. Computer Group (Available only for Workstation or Server product types): Select a computer group to sub-classify the workstation/server as Desktop, Laptop, Others, or Tablet.
    3. Name: Provide a name to identify the product uniquely.
    4. Manufacturer: Enter the product manufacturer name.
    5. Part No: Enter the part number of the product.
    6. Cost: Enter the product cost in base currency. The product cost will be displayed under the Resources section in the Service Catalog.
    7. Description: Describe the product usage and functionality.
  3. Configure Depreciation Details for Assets and Components by selecting a depreciation method.
    1. For Declining Balance and Straight Line: You can calculate depreciation based on the useful life of the asset or the decline percent per year.
    2. For Double Declining Balance and Sum of the Years Digit: You can only calculate depreciation based on the useful life of the asset.
    3. Salvage Value ($): Enter the book value of the asset after all depreciation has been fully expensed.
  4. Click Save.
You cannot configure depreciation for software product type.


You can also configure depreciation by clicking beside a product name or bulk-select products and click Configure Depreciation on the toolbar.


Edit/Delete Products

  1. Click  beside a product name to edit or delete it.
  2. To bulk-delete, select the products, and click on the toolbar.


Associate Vendor

  1. Click % beside a product name.
  2. Click Associate Vendor.
  3. Provide the following information:
    1. Vendor: Select a vendor to associate with the product.
    2. Price: Enter the price of product.
    3. Tax Rate: Provide the applicable tax rate in percentage.
    4. Warranty Period: Configure the applicable warranty period in years and months.
    5. Maintenance Vendor: Select a maintenance vendor for the product.
    6. Comments: Add any additional information.
  4. Click Save or Save and Add New.

Edit/Delete Vendor Associations

  1. Click % beside a product name.
  2. In the expanded view, click beside a vendor name and select Edit or Delete.
  3. To bulk-delete, select the vendors, and click as shown below.
You can also associate products and vendors under Admin > Asset Management > Vendors. Learn more.

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