Managae CIs
Scan CI
You can scan a CI to add/update its data to the central repository. Scan Individual Assets In the Assets tab, select your preferred asset classification - IT Assets or Virtual Hosts and VMs. Select the relevant asset type. On the asset list view, ...
Add Software to Workstation
Maintain software information in workstations up-to-date. Go to the details page of workstation CIs On the toolbar, go to Actions > Add Software. Select your preferred software applications from the list view pop-up. Use the filter drop-down to ...
Troubleshoot Unaudited Workstations
Inspect and re-scan workstations that were not audited during the last scan. Go to workstation CI list view. On the toolbar, click and select Troubleshoot Unaudited Workstations. The unaudited devices will be listed. Use the filters to view the ...
Auto-Assign Workstations
Automatically assign workstations to users based on the last login information. Only Windows machines that have been scanned successfully can be auto-assigned. The last logged user must be present in AssetExplorer with the same windows login name. Go ...
Change CI as Server
Convert CIs misidentified as servers in AssetExplorer. Use Cases: An all-in-one PC used as a server was identified by AssetExplorer as a workstation. A server was identified by AssetExplorer as a virtual machine. A server's alternate domain name was ...
Change Scan Credentials - CMDB
Update authentication details used for scanning and discovering assets. Go to the CI details page. To bulk update credentials, select the CIs on the list view. Go to Actions > Change Scan Credential. Choose how the credential must be applied: Network ...
Exclude CIs from Scan
Exclude certain CIs from being scanned during automated or scheduled scan. Use case: CIs in restrictive environments or with unique configuration requirements can be excluded from scanning. On the CI list view, select the preferred assets. Go to ...
Reconcile CIs
Merge duplicated CIs. The CI that was created last will be retained. Use Case: Say a CI was created as follows, An CI is created manually by a user with a unique name. Or, An CI is created by AssetExplorer via purchase order - When an asset item is ...
Attach Documents to CI
Add related files or documents such as user manuals or maintenance records to CI records. The attachments will be listed in the CI details page under CI Details tab and in the right pane. On the CI details page, go to Actions > Attach Documents. ...
Attach CIs
Add relationships between CIs to explain their dependencies and associations. The attached CIs will be displayed under Relationships tab in the CI details page. On the CI details page, go to Actions menu and select the relevant action: Attach Assets ...
Assign/Associate CI
Assign CIs to a User/Department/Site Assign CIs to specific users or departments who are responsible for the usage of the asset. You can also associate an asset to related CIs in the organization. Go to the CI details page. Click Assign on the ...
Copy/Print Cis
Copy CI You can replicate several copies of a resource or add similar CIs in bulk. On the CI details page is displayed. Go to Actions > Copy Asset on the toolbar. For virtual hosts and virtual machines, go to Actions > Copy Server. For workstations, ...
Add CI to Asset Groups
Organize CIs in groups based on various properties. You can add CIs to static groups from the list view. On the CI list view, select the preferred CIs. Go to Actions > Add To Group on the toolbar. Select an existing static group to which the CIs must ...
Change Product Type/CI Type/State
Change Product Type/CI Type Update the CI type or device type of CIs based on their specifications and functionality. On the CI list view, select the preferred CIs. Go to Actions > Modify Type (or) Modify CI Type. Choose the product or the CI type ...
Add Attribute to a CI
Attributes are used to collect additional data for CIs. They appear as additional fields under the CI details section. Go to the CI details page Click Add Attribute under the CI Info tab. Enter the Name of the attribute and the value you want to ...
Edit/Delete CIs
Edit CIs You can edit the CIs using the Edit option on the CI details page. The location of the Edit option on the toolbar depends on the CI type. Delete CIs You can delete CIs from the CI list view page. Select the CIs and click the Delete button on ...
Add CIs
Add CIs Manually Go to the CMDB tab. Select the CI type to which you want to add a CI. Click New. Enter the CI details in the form. The Add New form consists of the attributes configured for the CI Type. In the case of Sub CI Types, the attributes ...