Configuration Item Types
View CI Types History
View History The History tab records all modifications done to the CI Type. You can filter the history by date and time, and view it in ascending or descending order.
Relationship Fields
Relationship Fields Relationship fields provide more information on the relationship between the CI types. For instance, the relationship attributes between the CI Type Workstation and Software can be the Version of the software installed, ...
Define Relationships
Define Relationships for CI Type Relationships shows how the CIs are interconnected and interdependent with other CIs. Learn more about relationships. You can configure certain relationships between CI types under the Relationships tab. These ...
Configure CI Field Types
Configure CI Field Types Under this tab, you can customize the layout of the CI Type form by including the necessary fields. When a CI is added under this CI Type, the fields configured here will be displayed for the CI. Parent CI Type fields are ...
Create CI Type
Create CI Type You can define new CI types to match your business needs. On the configuration item type list view, click New. Provide the following information under the Details tab on the New CI Type form. Enter a unique display name and display ...
List View Actions - CI Type
List View Actions The CI Type list view is in the form of a tree structure and displays the hierarchy of all available CI types, their API names, and descriptions. CI types are arranged in the parent-child structure. From the CI Type list view, you ...
Configuration Item Types
Configuration Item Types Configuration Item types denote the classification of CIs into different categories. Any organization-specific entity, such as business services, workstations, servers, documents, and even the people working in your ...