Configuration Item Types
Impact
Impact is a measure of criticality during an outrage or change in the CI. It is a key attribute while adding a CI to identify the level of impact caused by the CI downtime. The impact caused by a CI on other CIs can also be identified from the ...
Relationship Types
Relationship Types denotes the nature of relationship between a CI and another CI. It shows how the CIs are interconnected and interdependent with other CIs. The Relationship Type is expressed twice, one as Relationship Type and then as Inverse ...
Relationship Map
The default relationships configured with other CI Types are viewed in the Relationship Map. Click Relationship Map icon to view the map. Editing Default Relationships Click the edit icon beside the CI Type relationship to edit. Modify the ...
Adding CI Type
On the CI Type list view, click Add New CI Type link on the top-right corner. Enter the CI Type Name. This field is mandatory. If the structure of the CI Type is granulated, then you can further drill it into sub-types using the Parent Type ...
Configuration Item Types
Configuration Item Types (CI Types) denote the categorization of the CIs. Any organization-specific entity can be considered as a CI Type, such as Business Services, Workstations, Servers, Documents, or the People working for your organization. Each ...