Asset Management
Introduction to Asset Admin Configurations
The Assets module helps you track the various assets in your organization, including their usage and availability. It also enables you to monitor assets across your organization’s networks to help proactively plan resource allocation and purchases. ...
Asset Sync Rules
Asset sync rules enable you to populate CIs as assets in ServiceDesk Plus. Using sync rules, you can define which CI and what data should be synced from it. Any changes made to the data in the CI will be reflected in the corresponding asset. Sync ...
Asset State
Asset state denotes the availability or status of an asset in the organization. Asset managers can use asset state to track and manage the life cycle of assets. AssetExplorer includes a set of default asset states. You can also create custom asset ...
Asset Additional Fields
You can define your own organization-specific fields to include in the New Asset form in addition to the default fields. You can add text fields, numeric fields, and date/time fields in the form. To create an asset additional field, Go to Admin > ...
Vendor
Vendors are suppliers who sell services or products to an organization. AssetExplorer enables efficient tracking of products/services supplied by each vendor. Role Required: SDAdmin; Users with Add/Edit/Delete Assets permissions. Add Vendor Manually ...
Products
Products are the items or commodities purchased by your organization and categorized under different product types. For instance, the workstation Latitude D600 could be a product under the Product Type Workstation. When new products are acquired, ...
Product Type
Product types are high-level classifications that help organize and manage assets effectively. Every asset purchased by a firm can be categorized into specific product types and sub-product types (child levels). For example, Adobe Photoshop or ...