View Service Packs

View Service Packs

AssetExplorer helps in monitoring various service packs like hotfixes, security updates, installers, etc. by scanning workstations.

Role Required: SDAdmin, Technicians with View Assets permission.

To view the service pack details,
  1. Go to Software > Service Packs
  2. Click the service pack name to view its details.
 
The service pack details page shows the number of installations as well as the specific software it applies to.


    • Related Articles

    • Edit or Delete Service Packs

      Role Required: SDAdmin, Technicians with Complete Access to Assets. To edit a service pack, Go to Software > Service Packs. Click the name of the service pack you wish to edit to view its details. Click the Edit button displayed on the header. Make ...
    • View Configuration Item Details

      The CI details page displays all information related to a CI. To view the CI details page, Go to CMDB and select a CI type from the left pane. Click a CI name in the list view to open its details page. Tabs The CI details page will display the ...
    • Map View Actions

      The Map view displays a pictorial representation of the CIs and its interdependencies. From the Map view, you can: Switch between different business views using the drop-down on the top-left. Add new relationships to CIs. Create new Business View. ...
    • View CI Types History

      View History The History tab records all modifications done to the CI Type. You can filter the history by date and time, and view it in ascending or descending order.
    • Upgrading and Installing Patches

      Upgrading the application or installing patches requires shutting down the server. We strongly recommend using a test environment to try upgrade patches, hotfixes, major releases, and beta service packs before applying them to the production ...