Troubleshoot Unaudited Computers

Troubleshoot Unaudited Computers

Inspect and re-scan computers that were not audited during the last scan.

Role Required: SDAdmin, SDSiteAdmin, and Technicians with Add/Edit Assets permissions.
  1. Go to your preferred Computer product type list view.
  2. On the toolbar, click and select Troubleshooting Unaudited Computers.
 

  1. On the slider, the unaudited devices will be listed. Use the drop-downs to filter for computers and the last scan period.
  1. Select the devices using checkboxes and click Scan Now. You can also change the scan credentials of devices, if needed.
  2. Click Delete to remove the devices permanently.
Info
 This operation is available only for all Computers and its child product types.
 

    • Related Articles

    • Troubleshoot Mail Server Settings

      Role Required: SDAdmin To check mail server connectivity, send a sample email by entering a mail address and clicking on the Send a sample mail button in the outgoing tab. If the settings are configured right and the connection is successful, a ...

    • Asset Summary

      Obtain a bird's eye view of the Assets module. Go to Assets. On the left navigation pane, select Summary. An overview of the assets will be displayed in the following widgets. Click the number beside a row to view the list of assets/workstations ...

    • Predefined Reports

      AssetExplorer provides predefined reports that technicians can use to generate reports instantly. Predefined reports can also be edited to fine-tune the data as needed. To access the reports, go to the Reports tab and browse the listed folders. ...

    • UEM Product

      The remote desktop sharing feature in UEM products enable administrators to access remote computers in a network. Currently, AssetExplorer can be integrated with one of the following UEM products: Endpoint Central Patch Manager Plus Remote Access ...

    • View IT Asset Details

      View IT Asset Details View all details of an asset, including the financial and contractual data and the asset history. Technicians with edit permission to the asset can spot-edit field values in the details page. To view details of an asset, Go to ...