Sync Deleted Users from Active Directory

Sync Deleted Users from Active Directory


Role Required: SDAdmin

This option lets you sync the deleted users from Active Directory into AssetExplorer. Syncing of deleted users happens after a manual import.

After the sync is completed, a list of deleted users is displayed. Based on the type of user, you can remove deleted users from the list as mentioned below:
  1. Non-Technicians: You can auto-delete non-technicians from AssetExplorer when they are deleted from Active Directory.
  2. Technicians: You can review the deleted technicians from the deleted users list and remove them manually. Automatic deletion is not available for technicians.
To configure syncing of deleted users,
  1. Hover over the Sync Deleted User(s) from Active Directory check box and click Edit.
  2. Choose your deletion method - automatic or manual. Note that even if you select automatic deletion, deleted technicians will not be removed automatically.
  3. You can schedule syncing of deleted users periodically by enabling configure schedule for syncing deleted users option.
  4. Specify the sync periodicity.
  5. Enter the date and time to begin the syncing of deleted users
  6. Click Save.


After the syncing of deleted users is scheduled, you can view the last imported time and the upcoming schedule time in the Sync Deleted Users section.

If manual delete is enabled, the link to the deleted users list will be displayed as a note on the top of the Active Directory configuration page. Use the links in the note to access and verify deleted users before removing the deleted users from AssetExplorer.
If sync is disabled for deleted users, the deleted user details from AD will not be synced with AssetExplorer during manual or scheduled import. 

Deleted user details will be notified to the SDAdmins through bell notification.

    • Related Articles

    • Import Users from Active Directory

      Role Required: SDAdmin The integration of Active Directory (AD) with AssetExplorer enables you to import user information from the Active Directory server into AssetExplorer. You can import users from any of the domains and their subsequent ...

    • Users

      Role Required: SDAdmin, Technicians with View Assets permission. Users synchronized from the Microsoft 365 admin center are displayed in AssetExplorer under Software > Microsoft 365 > Users. The following details of the users are also listed: Name ...

    • Active Directory Authentication

      Role Required: SDAdmin You can authenticate user login to AssetExplorer via Active Directory. AD-based authentication can be configured in two ways: Log in using AD Credentials Enable user login for AssetExplorer. Hover over Active Directory ...

    • Add Users

      AssetExplorer manages all the users in the organization from Admin > Organizational Details > Users. You can add users to your organization manually or import them in bulk. Role Required: SDAdmin Add Users manually On the user list view page, click ...

    • Set Local Authentication Password for Imported Users

      Role Required: SDAdmin You can set a default local authentication password for users imported through AD. Users can change this password after the first login. To set a local authentication password from the Active Directory configuration page, Hover ...