AssetExplorer supports formulating, controlling, and managing legally-binding contracts with external parties . Contract management can be used in conjunction with service management and asset management. You can create contracts for your assets, software, or standalone contracts.
Essential Details Required in a Contract
- Cost Information - Specifies the cost associated with the contract.
- Support Details - Includes resources involved, supplies offered, overall support provided, and other support information.
- Terms and Conditions - Reflects the key metrics in the agreement.
- Related Assets and Software - Includes assets and software covered under the contract.
Types of Contracts supported by Asset Explorer
Lease: Track details associated with any leasing equipment.
Maintenance: Track and avail the maintenance related features of a product offered by the manufacturer/vendor.
Support: An agreement made by the vendor or manufacturer to provide technical support for a product or service. In some cases, support contracts also include maintenance and repair.
Warranty: Protective agreement against any defects in a product within a defined period. Warranty contract supports repair, replacement, performance optimization, and more for a product at an agreed price and within the agreed period.