Notifications

Notifications alert technicians about events that happen in requests assigned to them while they are using the application. The notifications pop up on the top-right for 30 seconds.

After closing the in-app notification pop-up, you can view the notification by clicking the  in the header.

• Related Articles

• Introduction - Asset Loan

  Asset loan helps technicians to lend IT assets to users temporarily and manage them systematically. Administrators can automate notifications to be triggered when assets are loaned/returned, when a loan is extended, and when a loan expires. Role ...

• Introduction - Asset Replenishment

  Asset replenishment settings or replenishment configuration focuses on maintaining the count of assets in various states at threshold level. It helps technicians track asset inventory and send notifications about asset inventory exhaustion. Role ...

• Purchase Request Settings

  Use Purchase Request settings to configure notifications. To notify technicians when a purchase request is created, Select the Send email notification to technicians… check box. Use Customize Template to modify the notification message. Select the ...

• Configure Notification Rules

  AssetExplorer allows you to define rules based on various criteria to automate notifications. Automated notifications keep stakeholders informed about important changes and events. Role Required: SDAdmin AssetExplorer offers a set of predefined ...

• Delimiter

  Role Required: SDAdmin Email delimiters are used to distinguish and process notifications from different modules. The default delimiters based on modules are as follows. PO-Purchase Order PR-Purchase Request CO-Contract You can modify the base ...