Import Users from Active Directory
Role Required: SDAdmin
The integration of Active Directory (AD) with AssetExplorer enables you to import user information from the Active Directory server into AssetExplorer.
You can import users from any of the domains and their subsequent organizational units (OUs) present in the Active Directory. By default, AD users are imported using the LDAP protocol and port 389.
Click Import User(s) on the Active Directory configuration page. Use the following pointers to configure the Import from Active Directory window pop-up.
Field Name | Explanation |
Domain Name* | Select the domain to import users from.  If you have already provided the domain controller and login credentials for the domain in Windows Domain Scan, the Domain Controller and login details will be auto-populated on selecting the domain. |
Domain Controller* | Specify the domain controller that provides access to resources in that selected domain. |
Login Name* | Enter the login name of your user account in the selected domain. |
Password* | Enter the password of the above user account. |
LDAP SSL | Toggle LDAP SSL option on to enable secure communication between AssetExplorer and Active Directory via port 636. Ensure your Active Directory supports SSL before enabling this field. |
Select fields for import | Select the default user fields to be imported from the Active Directory. Specify the field name configured in the Active Directory beside the selected field to map them accurately. If the user already exists in AssetExplorer, their default field values will be overwritten with the values present in AD. To avoid overwriting of values, deselect the relevant fields during import. If Update <empty> values option is enabled, the null value will be updated in the corresponding field in AssetExplorer. |
Additional user attributes | If you have configured user additional fields in AssetExplorer, you can select the UDF fields. Specify the field name configured in the Active Directory beside the selected field to map them. If you have not configured any user additional fields, use the Click here to configure link. You will be redirected to User - Additional Field page where you
can configure the additional fields to be imported from Active
Directory. The numeric additional fields hold up to 19 digits. If your numeric value exceeds 19 digits, then configure the value in text field. |
Move associated assets | If the site associated with the user/department is changed in the Active Directory, the assets belonging to the user/department should also be moved to the new site. To update this information on every import, select Move associated assets. |
Update <empty> values | Enable this option to import and update <empty> data from the Active Directory. For example, if a user's First Name changes from 'Technician' to '<empty>' in the Active Directory, it will be reflected in the AssetExplorer. If this option is disabled, data will not be updated, and old values will be retained. |
* Mandatory fields
Click Next.
The import page displays various OUs available in that domain. Choose the specific OU from which you wish to import users by selecting the checkbox beside it.
You can also import users from the active directory groups by navigation to the Groups tab and selecting the group(s).
Click Import Now after selecting the OUs or Group. If scheduled AD import is enabled, you can import the users later by selecting Save and Import in Schedule.
If the user information in the selected OUs are imported immediately, the data on how many records were added, overwritten, or failed to import will be notified to SDAdmins via bell notification. If the import is scheduled later, the SDAdmins will be notified via bell notification after the schedule is completed.
The imported users are listed in the users list view under Admin > Organizational Details > Users.
You can perform further actions on the imported users such as editing the details or associating workstations from the users list view.
For scheduled import, the user information imported depends on the type of import schedule configured under Import Schedule.
Domain failure during import will be notified to SDAdmins via bell notifications.
Related Articles
Sync Deleted Users from Active Directory
Role Required: SDAdmin This option lets you sync the deleted users from Active Directory into AssetExplorer. Syncing of deleted users happens after a manual import. After the sync is completed, a list of deleted users is displayed. Based on the type ...Active Directory Authentication
Role Required: SDAdmin You can authenticate user login to AssetExplorer via Active Directory. AD-based authentication can be configured in two ways: Log in using AD Credentials Enable user login for AssetExplorer. Hover over Active Directory ...Users
Role Required: SDAdmin, Technicians with View Assets permission. Users synchronized from the Microsoft 365 admin center are displayed in AssetExplorer under Software > Microsoft 365 > Users. The following details of the users are also listed: Name ...Add Users
AssetExplorer manages all the users in the organization from Admin > Organizational Details > Users. You can add users to your organization manually or import them in bulk. Role Required: SDAdmin Add Users manually On the user list view page, click ...Schedule AD import
Role Required: SDAdmin You can schedule Active Directory import at regular intervals to keep your user repository in sync with the Active Directory. When you schedule an AD import, data from all domains in the application is imported at the specified ...