Identifying the Uniqueness of Workstations

Identifying the Uniqueness of Workstations

While scanning in AssetExplorer, the uniqueness of workstations is determined in the following order:
  1. Service Tag
  2. Workstation Name
If a service tag is added to the invalid service tags list, only the machine name will be considered for uniqueness identification. 
During workstation scanning, the application first checks for the Service Tag. If it's empty, the workstation name will be considered. If two workstations have the same service tag or workstation name, the former will overwrite the latter's details.
 
For virtual machines, uniqueness is determined solely by the machine name.
    • Related Articles

    • Troubleshoot Unaudited Workstations

      Inspect and re-scan workstations and servers that were not audited during the last scan. Role Required: SDAdmin, SDSiteAdmin, Technicians with Add/Edit Assets permissions. In the Assets tab, select your preferred asset classification - IT Asset or ...
    • Troubleshoot Unaudited Workstations

      Inspect and re-scan workstations that were not audited during the last scan. Go to workstation CI list view. On the toolbar, click and select Troubleshoot Unaudited Workstations. The unaudited devices will be listed. Use the filters to view the ...
    • Auto-Assign Workstations

      Automatically assign workstations or servers to users based on the last login information. Only Windows machines that have been scanned successfully can be auto-assigned. The last logged user must be imported from AD to AssetExplorer. Role Required: ...
    • Auto-Assign Workstations

      Automatically assign workstations to users based on the last login information. Only Windows machines that have been scanned successfully can be auto-assigned. The last logged user must be present in AssetExplorer with the same windows login name. Go ...
    • General Scan Settings

      Role Required: SDAdmin To access general scan settings, go to Admin > Discovery > Scan Settings > General. Configure Invalid Service Tags If the service tags are incorrectly configured by the OEM, different machines may have the same service tag and ...