FAQs Related to Backup, Upgrade & Installation of Endpoint Central

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• FAQs on Agent-Based Scan

  How does an agent-based scan work? Please refer to this link for more details. What is the OS supported in the agent-based scan? Windows OS Windows Server OS MAC Linux Windows 11 Windows 10 Windows 8.1 Windows 8 Windows 7 Windows Vista Windows XP ...

• Backup/Upgrade

  Should the backup-restore operations be performed separately for Endpoint Central? Yes, it is recommended to take a backup of Endpoint Central separately. Learn more. If the Endpoint Central is installed only for scan purposes will the Endpoint ...

• Endpoint Central for Agent-Based Scan

  AssetExplorer uses Endpoint Central agents (from build ≥ 6900) for scanning Windows, Linux, and Mac machines. About Endpoint Central ManageEngine Endpoint Central (formerly Desktop Central) is a unified endpoint management system. Agents from ...

• FAQs Related to UEM Products

  With the last upgrade of AssetExplorer, it looks like we need to install Endpoint Central for scanning Assets. Is it included with our Enterprise License or does it need to be purchased as an Add-On? AssetExplorer uses powerful and secure agents from ...

• Extracting logs for Endpoint Central and AssetExplorer

  Extract Endpoint Central Log Files You can access the Endpoint Central server logs from the path below. <Install_Dir>\DesktopCentral_Server\logs Note: <Install_Dir> refers to the directory where the Endpoint Central server is installed. Extract ...