FAQs Related to Backup, Upgrade & Installation of Endpoint Central
Should the backup-restore operations be done for Endpoint Central separately?
Yes. It is recommended to take a backup of Endpoint Central. Please refer to
this link for more details.
If Endpoint Central is installed only for scan purposes, will the Endpoint Central services be automatically started/stopped along with AssetExplorer?
Yes, the Endpoint Central service will automatically start and stop whenever the AssetExplorer service starts or stops.
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Backup/Upgrade
Should the backup-restore operations be performed separately for Endpoint Central? Yes, it is recommended to take a backup of Endpoint Central separately. Learn more. If the Endpoint Central is installed only for scan purposes will the Endpoint ...
FAQs Related to UEM Products
With the last upgrade of AssetExplorer, it looks like we need to install Endpoint Central for scanning Assets. Is it included with our Enterprise License or does it need to be purchased as an Add-On? AssetExplorer uses powerful and secure agents from ...
Extracting logs for Endpoint Central and AssetExplorer
Extract Endpoint Central Log Files You can access the Endpoint Central server logs from the path below. <Install_Dir>\DesktopCentral_Server\logs Note: <Install_Dir> refers to the directory where the Endpoint Central server is installed. Extract ...
FAQs Related to Upgrading AssetExplorer
Should Endpoint Central be upgraded separately for subsequent service packs? While upgrading AssetExplorer to later versions, a few upgrades might require Endpoint Central also to be upgraded for compatibility. In such cases, a message would be ...