If an entry fails, an error is reported, and all the other entries are processed. It is assumed that all CIs in the XLS already exist. In case of IT assets, the user can specify the CI name as a simple Host name and FQDN is not required. Only the first sheet in the xls file is considered. The errors are generated in XLS format as given below:
Name of CI1
| Relationship
| Name of CI2
| Description of the error
|
The File name will be Failed_Rows.xls. The file is stored in '/bin/Attachments/CMDB/<user_id>/'. Only the latest files uploaded are stored and the older files are deleted, whenever new files are uploaded.
While importing the CI relationships for the first time, the header fields are asked from the user and stored in the database so that the user doesn't have to give header fields on the subsequent imports.
Once the import is done, an entry is made in the system log, titled Import CI Relationships that contains the count of successful and failed imports. Related Articles
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