Configuration Item Types

Configuration Item Types

Configuration Item Types 

Configuration Item types denote the classification of CIs into different categories. Any organization-specific entity, such as business services, workstations, servers, documents, and even the people working in your organization, can be considered a CI Type.
Each CI Type can be defined with specific attributes and relationships that are unique to the CIs classified under them. CIs can also be classified into subtypes (child CI types). For example, the CI Type Server can contain subtypes such as File Server, Application Server, Database Servers, etc.    

To access CI types, go to Admin > Customization > CMDB > Configuration Item Types.

    • Related Articles

    • Software License Types

      AssetExplorer allows you to customize license types for all software manufacturers based on the number of workstations and users. To access the Software License Types configuration page, go to Admin > Software > Software License Types. The default ...

    • View Configuration Item Details

      The CI details page displays all information related to a CI. To view the CI details page, Go to CMDB and select a CI type from the left pane. Click a CI name in the list view to open its details page. Tabs The CI details page will display the ...

    • Configure CI Field Types

      Configure CI Field Types Under this tab, you can customize the layout of the CI Type form by including the necessary fields. When a CI is added under this CI Type, the fields configured here will be displayed for the CI. Parent CI Type fields are ...

    • Introduction to Configuration Management Database (CMDB)

      What is a CMDB? Configuration Management Database (CMDB) is a centralized repository that stores information about all significant entities in your IT environment. It acts as a data storehouse and is the heart of IT Service Management (ITSM). The ...

    • Association Types

      Relationship Type in the CMDB module is now renamed as Association Type. Association types define the nature of the relationship between CIs or CI types. They indicate how CIs are interconnected and interdependent. A relationship is expressed in two ...