1. Go to CMDB and select a CI type from the left pane.
   
2. Click a CI name in the list view to open its details page.
   

Tabs 

1. Details: Displays the basic information and additional details of the CI.
   
2. Associations: View associated requests, problems, changes, and releases. You can also view the number of associations on the right pane.
   
3. Relationships: View relationships configured for the CI and add new relationships. You can view relationships in the List or Template view. Learn more.
   
4. History: View the CI history. You can filter the entries based on time and sort them in ascending or descending order.
   

Actions 

1. Edit CI Details: Click Edit at the top to modify the CIs details. Alternatively, you can inline-edit the fields in the Details tab
   
2. Link CI: Link the CI to entities such as assets, department, service category, user, etc. Click Link this CI on the right pane and select the entity from the pop-up. You can search for a particular entity or filter by module and site.
   
3. Attach Documents: Click > Attach on the right pane to upload documents. You can also preview or download attachments from here. CIs with attachments are represented with the icon in the CI list view.
   
4. View Relationship Map: Click View Relationship Map displayed at the top to open the relationship map. Learn more about relationship maps.
   
5. Copy CI: Create a copy of the CI by clicking Actions > Copy CI. Specify the number of copies and click Copy.
   
6. Create a request, problem, or change: To create a new request, problem, or change from the CI Details page, click Actions and select the appropriate option. In the pop-up, choose a template and click Create. The add form will open in a slider.