Change Scan Credentials

Update authentication details used for scanning and discovering assets.

Role Required: SDAdmin, SDSiteAdmin, Technicians with Add/Edit Assets permissions.

1. In the Assets tab, select your preferred asset classification -  IT Asset or Virtual Hosts and VMs.
   
2. Select the asset product type.
   
1. To update credentials for an individual asset, go to the asset's details page.
   
2. To bulk update credentials, select the assets on the list view.
   
3. Go to Actions > Change Scan Credential.
   
4. Choose how the credential must be applied:
   
1. Network Mode - Select a network (IP address/range) to authenticate and scan the devices.
   
2. Use Credentials - Select credentials from the credential library to authenticate the devices.
   
5. Click Save or Save and scan now.
   

This operation is not available for non-IT assets and asset components.

• Related Articles

• Change Scan Credentials - CMDB

  Update authentication details used for scanning and discovering assets. Go to the CI details page. To bulk update credentials, select the CIs on the list view. Go to Actions > Change Scan Credential. Choose how the credential must be applied: Network ...

• Change Credentials

  Workstation credentials are required to initiate remote sessions. If the workstation remote connection fails, you can change the credentials configured. Role Required: SDAdmin, SDSiteAdmin, AERemoteControl In the Assets tab, select Workstation on the ...

• Configure VMWare Scan Credentials

  Role Required: SDAdmin VMWare scan credentials are used for scanning VMWare hosts. To configure VMWare scan credentials, Navigate to Admin > Discovery > Credentials Library. Click Add New Credential. A New Credential pop-up opens. Select the ...

• Configure Scan Credentials for a Network

  Role Required: SDAdmin Configure Scan Credentials for a Network using Existing Scan Credentials In AssetExplorer, go to Admin > Discovery > Network Scan or click the Scan button in the header pane and navigate to Network Scan. Select the network to ...

• Scan Assets

  Role Required: SDAdmin, SDSiteAdmin, Technicians with Scan Now permissions. Scan Individual Assets In the Assets tab, select your preferred asset classification - IT Assets or Virtual Hosts and VMs. Select the relevant asset product type. On the ...