Attach CIs
Add relationships between CIs to explain their dependencies and associations.
The attached CIs will be displayed under Relationships tab in the CI details page.
- On the CI details page, go to Actions menu and select the relevant action:
- Attach Assets - Select the CIs to be attached.
- Attach Components - Select the asset components to be attached.
- Click Attach.
You can filter the assets/components displayed based on product types, products, or asset states.
Click View Attached Assets to view or detach assets/components that were previously attached.
When CIs created from assets are attached to each other, the corresponding assets will also be associated.
Related Articles
Attach Documents to CI
Add related files or documents such as user manuals or maintenance records to CI records. The attachments will be listed in the CI details page under CI Details tab and in the right pane. On the CI details page, go to Actions > Attach Documents. ...Attach Documents
Add related files or documents such as user manuals or maintenance records to asset records. The attachments will be listed in the asset details page under Asset Details tab and in the right pane. Role Required: SDAdmin, SDSiteAdmin, Technicians with ...Reconcile CIs
Merge duplicated CIs. The CI that was created last will be retained. Use Case: Say a CI was created as follows, An CI is created manually by a user with a unique name. Or, An CI is created by AssetExplorer via purchase order - When an asset item is ...Add CIs
Add CIs Manually Go to the CMDB tab. Select the CI type to which you want to add a CI. Click New. Enter the CI details in the form. The Add New form consists of the attributes configured for the CI Type. In the case of Sub CI Types, the attributes ...Edit/Delete CIs
Edit CIs You can edit the CIs using the Edit option on the CI details page. The location of the Edit option on the toolbar depends on the CI type. Delete CIs You can delete CIs from the CI list view page. Select the CIs and click the Delete button on ...